The billing relationship remains between the Vet Practice and the Vet owner and individual VAT invoices can be downloaded via the platform dashboard to either email on to owners or upload to your accounting system
Payments from Pet owners will be collected, via Stripe, at the time of booking an appointment
Once a month, VHD will remit all payments received on to the Vet Practice together with a remittance report showing a full breakdown of each individual transaction
VHD’s 4.8% fee will be deducted from this remittance and our invoice will be included with the remittance report
By June we intend to implement an enhanced version of the Stripe payment system that will automatically remit your portion of the fee immediately upon receipt.