Before your appointment, please ensure:
- You have access to a desktop computer or mobile device with camera and microphone enabled
- You have access to wifi
- Your pet is within easy reach. Put your dog on a lead or make sure your cat cannot hide somewhere
- There is good lighting and you have no background noise
- You are ready and logged into the platform at least 5 minute before your appointment time
- You advise the practice if you will be late for the appointment at least 2 hours before.
- Please note that no-shows may result in a cancellation charge