Telemedicine has been used to allow referral practices to talk to vets for a long time now. The extension to referral practices communicating directly with clients is the next logical step, particularly in the face of coronavirus. Referral practice clients are, by nature, spread further afield than a general practice, and may benefit more than GP clients from remote consultations.
We've found that behavioural consultations, exotics consultations, feline consultations and dermatology consultations work particularly well for this platform, but other specialist consultations can also be taken.
- Consultations about chemotherapy may also be done well over video, with the owner then dropping the animal into the practice for the chemo if deemed appropriate.
- Palliative care and bereavement support are other areas that lend themselves well to video consultations.
- Rehabilitation and physiotherapy, especially when teaching at-home interventions or keeping in touch with struggling owners.
- Internal medicine, ophthalmology, cardiology, neurology and orthopaedic follow-up consultations are possible over video, but initial diagnosis will usually need hands-on-animal testing.
We would encourage our referral colleagues to charge appropriately for their time, and have given you full flexibility to do this using our platform.